About Valorem

Valorem Systems was founded in 2002 with a simple goal – to make site management easier. We had been working with property owners, managers, contract cleaners and service providers since the mid-1990′s.  Across the industry we had seen a range of computer system implemented in head offices – systems for accounting, trust management, asset management, lease control etc.  But none of these systems extended into the field, to the sites.

Where the Rubber Meets the Road

Working with our customers, the building managers, area managers, site supervisors – this was the area where each company’s service delivery actually interacted with their customers, and with the public.  This “point of presence” was outside the company’s existing computerised business systems.  This was also the area where the greatest improvements could be made.

One Report, One Time

The first Valorem solution was Kevah – for mobile reporting, audits and inspections. Kevah is an American Indian word for meeting house – and for us it symbolises the meeting point, or gathering together of photos, voice, text and other data into a single report. When we introduced Kevah, the standard process of reporting was for a manager to use a notepad, paper, and a digital camera. On a large site such as a shopping centre – usually the camera was kept in the office so if the manager saw a problem of damage, there was a slip or fall or another incident, or a tenant wanted to report an issue … well, the manager would walk back to find the camera – hope it was where he left it – hope it was charged … and then return to the spot to get the pictures. And then, when back at his desk, import the photos, type up his notes, and complete the report. In our initial studies, we found that this process took approximately an 30 to 60 minutes.

With Kevah, all of this is now done on the spot! Opening their device (initially it was a PDA, now it’s a smartphone), the manager can complete the report immediately, including text, signatures, voice recordings/memos, and photos. The report is completed when the data is captured – and it’s sent and automatically templated into a professional report. The innovation of Kevah continues to save our customers 4-6 hours per week, increasing the ease, amount and quality of the reporting from the field.

Bandelier National Park, NM, USA

An ancient Kevah (or Kiva)

Contractor Management

In 2006, Valorem worked with our clients to address one of the biggest issues they faced in site management – contractor management. The facilities management industry had undergone a period of growth and now each building manager was looking after more properties, contractors and activities than ever before. In addition, compliance and safety regulations had been strengthened. Working with our customers, we designed Praxeo – the touchscreen system that automates the process of checking contractor company insurances, individual inductions, and validating that they are authorised to be on the site. As contractors log-on, Praxeo check’s their credentials in real-time, displays a series of safety messages, work orders, specific work rules etc for each site and area within the site. Being web-based, all the information is brought together in the Praxeo Manager where a site manager can see what is going on at his site remotely, and send messages, work orders and activity to contractors.  The workflow can be customised and tailored to each company, but the general process of automating contractor access provides for consistent application of business rules in this important area.

Work Management for Contractors

In late 2009, we started working on a simple solution for work management for contractors – specifically doing cleaning or janitorial work, maintenance, landscaping etc. Kevah Works is focused solely on managing work on sites – work orders, extra work, and periodicals. Kevah Works allows contractors to manage all of their activity in one location, with a simple and powerful web interface that can be used in any browser.

Customer Led Solutions

Valorem has build a strong and enduring business by developing solution that meet our customers needs. Valorem holds three patents, and continues to innovate in design, delivery and price point – delivering the best solutions for the industry at prices that make them affordable for all players in the market.

Australian Innovation

Valorem is a privately held company, founded in Sydney, Australia in 2002. Our solutions are used by facilities managers and contract service providers across the globe, by over 15,000 people each month. You can find us at:

  • Suite 504, 7-9 Merriwa Street, Gordon NSW 2072 (Australia)
  • Telephone: 1300 665 818 (in Australia), and +61 2 9418 1465 from outside Australia
  • Email: enquiries – at – valoremsystems – dot – com
  • Or complete the enquiry form, and we’ll get back in touch with you !

We love hearing from our customers, where ever you are – so drop us a line !